In order to keep your shopping experience enjoyable, convenient, and most importantly, safe; SHOP EBC BRAKES is committed in protecting your online privacy. Below is a brief outline of our privacy policy.

SHOP EBC BRAKES is the sole owner of the information collected on this website. When shopping on our website, we collect personal information from you such as your name, address, phone number, email and/or credit card information. This information is only used for billing purposes, for filling customer’s orders, informing customers of order status and promotional information. We will not sell, share, or rent this information to others from what is disclosed in this statement. SHOP EBC BRAKES collects information at several different points on our website from our users.

We use IP addresses to administer the site, track user’s movement within the site, analyze trends, and gather broad demographic information for aggregate use. Personally identifiable information is not linked to IP addresses.

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any person individually. We use outside shipping companies to ship orders, and a credit card processing company to charge users for goods and services. These companies do not retain share, store or use personally identifiable information. These parties are not allowed to use personally identifiable information other than for the purpose of providing these services.

SHOP EBC BRAKES protects our users’ information by taking every precaution. When users submit sensitive information on our website, your information is protected both online and off-line. (When our order form asks users to enter sensitive information such as Name, Address, Credit Card Information, and Phone number, that information is encrypted and protected with the best encryption software in the industry, SSL). While on a secure page, the lock icon on the bottom of Web browsers such as Internet Explorer or Google Chrome becomes locked, when you are just ‘surfing’. When you submit an order, the sensitive information is sent to our secure server that is retrieved only by authorized administrators with a secure connection. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (i.e. for billing purposes / service representatives) are granted access to personal information. Our employees must use password-protected screen-savers when they leave their desk. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are revised our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information stay protected.

If we decide to change our privacy policy, we will post those changes on our webpage so our users are always aware of what information we collect, how we use the information, and under circumstances, if any, we disclose it. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we would email the users. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. Looking for a part you don't see online? Please call our SHOP EBC BRAKES staff - Phone: 305-253-3740 Toll free: 1-855-EBCBRAKES or Fax: 305-253-3606. All prices and descriptions are subject to change without notice. Copyright 2012 SHOP EBC BRAKES All Rights Reserved.